Lefke IT builds an iterative minimum viable product using the agile methodology and customer testing. We deploy a proven and tested chatbot solution on the organisation's chosen infrastructure (public cloud/private cloud) and refine the roadmap. We drive change management and customer adoption.

Features

• Writing of chatbot conversational flows
• Building of chatbot ontologies
• Curation of training data
• Training and evaluation of the chatbot
• Definition of integrations e.g. data systems and user channels
• Design of performance monitoring
• End to end and user acceptance testing
• Deployment of chatbot onto the cloud
• Chatbot run including monitoring and retraining

Benefits

• Provides a controlled incremental delivery of chatbots
• Sustained delivery of benefits
• Monitors the success of the solution
• Solution flexibility to change to meet new business demands
• Delivers a platform that can be run self-sufficiently
• Experience across strategy, PoC, vendor selection and scale production deployment